See my Trailhead Profile at https://trailblazer.me/id/dkowitt
Next Up: Service Cloud Consultant.
Passed my Salesforce Advanced Administrator Exam
Salesforce’s Help Site Beta is Da Bomb
This is a brief (in the extreme) write up with some lovely, lovely visuals. Click on the image below to launch the Sway.
Nifty Thing About Salesforce Anywhere Chats
Production and Sandbox orgs link to the same Quip/Salesforce Anywhere org. So when you’re knee-deep in testing triggers and flows in a sandbox, when one of your core change management colleagues messages you via an Anywhere chat, it appears in the Sandbox user interface as well — alerting you to the fact that some attention likely must be paid.
For my part, I appreciate this immensely.
Einstein Activity Metrics Just Turned On
This Sway is a quick first-take. But for a data geek like me, it’s kid-in-the-proverbial-candy-shop levels of excitement.
Salesforce Process Builder & Flow Convergence
Salesforce Flow and Process Automation constitute a suite of tools that make an admin’s life (and those of the users s/he serves) easier and easier. This is because the tools steadily become and more and more powerful. And more approachable to non coders. Win. Win. Win.
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Something I detail with examples in this Sway…
A Milestone of Sorts: Salesforce Trailhead
175 Trailhead Badges.
And a lot of respect for how smart Salesforce has been in deploying this amazing enterprise learning system.
Next stop: Certified Platform App Builder
Salesforce Automation: Process Builder & Flow Builder for setting primary contact and primary contact affiliation automatically
There’s a funny asymmetry at play in Salesforce NPSP. If you use the UI to enter a lone, “naked” contact, the fancy business logic envelopes that lonely figure in a Household account, as the primary contact on the household.
Nifty. Gee-whiz bang.
So why is it that when you create an organization and a first staff member on that organization, it doesn’t do something similar? Manually setting the primary contact gets irritating if you’re doing too much of it..
But with the aid of Process Builder launching a flow, this too can be configured in all its automated elegance — with the added benefit of affiliated the contact with their account’s API validated mailing address.
Pretty nifty.
Read the sway below for more information.
Salesforce #ReleaseReadiness Muzak is Irritating
Just sayin’. But lightning flow is worth it.
SalesforceBen has a nice post on Salesforce/Slack Integration
Oddly enough, few of my clients use Slack. MSFT Teams seems, improbably, more prevalent. Still I remember it fondly from back in 2015/16/17 — and this description makes me want to find an instance to see it for myself.
Read on! https://www.salesforceben.com/slack-to-salesforce-integration-new-and-improved/
Trailhead Training Automations Using Office 365 Power Automate
#Zapier is an amazing company — the offering is robust and grows (seemingly) daily; they take security seriously, and there are lots of little signs that this is an org-cultural value of the highest importance.
That said, when looking at declarative point-and-click integrations, if it’s App X to Zapier to App Z, isn’t Salesforce to Office 365 even simpler?
The depth of content is getting out of hand (almost!)
I’ve been tending to the training needs of a cohort of users with widely divergent skill sets. So the AppExchange TrailTracker offering has been a god-send. And I have a Process Builder automation flow triggered by the creation of a new instance of the junction object User-Badge, which happens when I curate a Trailmix module that I feel is well suited to one of my students.
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